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Quads Designs privacy policy

We appreciate the trust you place in us when you choose to visit our websites and mobile applications. This QUADS Designs Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit our website, use our mobile application, or call us on the phone.

By “personal information,” we mean information that directly identifies you, such as your name, address, or email address. In this Policy, “we” and “our” mean QUADS Designs.

What Categories of Information We Collect

We collect a variety of types of information. Examples include:

  • Identifiers and contact information, such as your name, address, phone number, or email address;
  • Purchase or other commercial information, such as the items you purchase, shipping address, and contact information:
  • Payment information, such as your payment method and payment information (such as debit or credit card number and information), and billing address;
  • Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, information about Wish List items, items in your online shopping cart or saved for future purchase, product review information, gift card, address book entries, and other information about your profile or account;
  • Communications and interactions, which may include email messages, chat sessions, text messages, and phone calls that we exchange with you;
  • Demographic information, which may include age or birthdate, gender, ZIP code;
  • Location or geolocation information of your device that you use with our mobile applications, if your device settings allow us to collect location information;
  • Device and browsing information and other Internet activity information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use, how you navigate and what you search for using our website and mobile application; and

How We Collect Information

We collect information on our website and through our mobile application. 

How We Use Information

We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

  • To provide you with products and services, such as to: fulfill your orders and process your payments; process, maintain, and service your account(s); and to provide you with products and services that we think you will like;
  • To respond to you, such as when you: place an order; call us; make a request or inquiry; enter a contest; complete a survey; or share a comment or concern;
  • For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; track and categorize your activity and interests on our website and mobile:
  • For analytics, such as to: understand how you use our website and mobile application; understand how you shop with us; determine the methods and devices used to access our website and mobile application. 

Your Choices and Access Requests

We strive to offer you choices about how personal information is used and shared. Your choices include:

  • Online Advertising. You can manage third-party advertising preferences for some of the third parties we work with to serve advertising across the Internet by using the choices available at http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices. We do not guarantee that all of the third parties we work with will honor the elections you make using those options, but we strive to work with third parties that do. Our mobile applications may offer privacy choices within the applications; see the mobile applications for details.  
  • Social Media Platforms and Networks. We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing information from those platforms and networks with us. 
  • Email Choices. You can opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us. 
  • You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the “Additional Information and Contacting Us” section below and sharing the email address at which you are receiving marketing or advertising emails. 
  • To unsubscribe from marketing or advertising emails you receive, please use the “unsubscribe” link or mechanism noted in the marketing or advertising emails you receive. 

Security and Fraud

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information. We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following: 

  • Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses;
  • Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);
  • Not using the same password on more than one website;
  • Not sharing your password with others;
  • Password protecting your computer and mobile device; and
  • Signing out/logging off of website sessions so that your session is closed, especially when using.

Notices, Disclosures, and State-Specific Rights

  • Links to Other Websites and Services. Our website or mobile application may provide links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.
  • Browsers Do Not Track Signals. While we strive to offer you choices when you use our websites and mobile applications, we do not promise that we will be able to receive or honor web browser Do Not Track signals.
  • California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for the third parties’ direct marketing purposes. Unless you request us to or consent to our doing so, QUADS Designs does not sell any personal information to third parties for their own direct marketing purposes. California law also provides residents with rights to request access to and deletion of certain personal information, to know whether personal information is shared, and to opt out of the “sale” of personal information. Some California laws also may define “personal information” differently from this Policy. To understand how we honor these California rights, to make requests regarding these rights, and to learn more about how California law defines “personal information,” please visit Your California Privacy Rights.
  • Children’s Privacy. QUADS Designs does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child under the age of 13 has submitted personal information to QUADS Designs in connection with our website or mobile application, and without prior verifiable parental consent, please contact us at customerservice@shopquads.com so that we can take steps to delete the personal information that they provided.

Updates to This Policy

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

Effective Date

This Policy is effective November 1, 2022.